Haley Scholars Spring 2013 Reading Groups
Making willpower an automatic act is the topic of “Starbucks and the Habit of Success” from Charles Duhigg's book. The chapter follows Travis Leach -- once an emotionally unstable high school dropout with drug addicted parents, who conquered his shortcomings after joining the Starbucks team. The coffee giant trains employees in life skills that help in both professional and personal lives. “At the core of that education,” notes Duhigg, “is an intense focus on an all-important habit:
Psychology expert Mark Muraven explains that willpower was once understood as a skill. However, further research shows that it operates as a muscle, “‘like the muscles in your arms or legs…’” (137). It seems the more willpower is exercised over time, such as biceps or triceps, the stronger it becomes.
Of the different scenes and instances associated with willpower mentioned in the chapter, which one drew your attention? Why or how so?